EJBCA users hire us when they realize it's cheaper and more efficient to have us take care of their PKI troubles. And since we don't let them down, support customers remain faithful throughout the years.
Enterprise Support Customers get more. Operational safety and reliability. Exclusive access to certified PKI. Free EJBCA training and Free PKI comparison.
As our Enterprise Support customer you will profit from:
Apart from our Evaluation and Enterprise PKI Support, for both EJBCA and SignServer, there is also limited Community support. Note that all Community support comes without any guarantees.
| Type of PKI Service (below) | Community | Evaluation | Enterprise |
| Community forum access |  |
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| Basic software downloads, incl. patches | |
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| Certified downloads*), incl. patches | - | |
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| Online documentation | |
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| Support portal access | |
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| Private portal project | - | - | |
| Number of incidents | - | 10 | Unlimited |
| Number of named developers | - | 1 | Unlimited |
| Security and critical patch notifications | - | |
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| Best practice advice | - | |
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| Hotfix and emergency patches | - | |
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| Developer-to-developer contact | - | |
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| Raise support case via web and e-mail | - | |
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| Raise support case via phone(8x5) | - | - | |
| Raise support case via phone(24x7) | - | - | |
| Guaranteed response time | - | - | |
| Discount rate for professional services | - | - | |
| Price: | free | Get a quote! |
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*) Since certified EJBCA downloads are exclusively available to our support subscribers, there is also no community support for such software.
Download Support & Maintenance sheet | View Support Subscription features
Buy professional PKI services at: sales@primekey.se
