First-hand knowledge is king. That's why we're confident that our EJBCA support is the best you can find.
Are you interested in our fastest, securest and most reliable PKI? Become a support customer! By default, our EJBCA support contracts give you access to PrimeKey's best PKI ever! You'll get:
Apart from PrimeKey's professional PKI support for both EJBCA and SignServer there is also free community support (see chart for details).
| PKI Support Comparison Chart | Support Level | ||
|---|---|---|---|
| Type of Service | Community | Evaluation | Enterprise |
| Community forum access |  | | |
| Basic software downloads, incl. patches | | | |
| Certified downloads*), incl. patches | - | | |
| Online documentation | | | |
| Support portal access | | | |
| Private portal project | - | - | |
| Number of incidents | - | 10 | Unlimited |
| Number of named developers | - | 1 | Unlimited |
| Security and critical patch notifications | - | | |
| Best practice advice | - | | |
| Hotfix and emergency patches | - | | |
| Developer-to-developer contact | - | | |
| Raise support case via web and e-mail | - | | |
| Raise support case via phone(8x5) | - | - | |
| Raise support case via phone(24x7) | - | - | |
| Guaranteed response time | - | - | |
| Discount rate for professional services | - | - | |
| Price: | free | Get a quote! | |
*) Since certified EJBCA downloads are exclusively available to our support subscribers, there is also no community support for such software.
Download Support & Maintenance sheet | View Support Subscription features
Buy professional PKI services at: sales@primekey.se
